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Director, Workers’ Compensation Claims Management
Jacqueline joined the Lanier Upshaw team in July of 2018 and holds the following designations: FCLS (Fraud Claim Law Specialist) and ACA (Accredited Claims Adjuster). Her specialties include Workers’ Compensation, Bodily Injury and Long-term Disability Claims Management; Fraud Investigations; Compliance; Workers’ Compensation Experience Modifications and Ratings; and Claims Analysis.
She is an experienced claims professional who works hard to protect the interests of clients, to ensure the timely handling of claims, to advocate on behalf of our clients with their carriers, and to ensure client satisfaction.
Graduating from the University of Florida, Jacqueline received a B.A. degree in Criminology and Law. She is currently a member of the Claims and Litigation Management Alliance.
Jacqueline is originally from Naples, FL and currently resides in Lakeland with her husband, Zach, and two step-daughters. Jacqueline enjoys supporting local restaurants & businesses, engaging in community events around Lakeland, attending college football games, and weekend beach trips with her family.
Re-examine all that you have been told... dismiss that which insults your soul. - Walt Whitman